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Instructions for Downloading & Bridging Rating Software

Name of Rater	How To Install
ACS2000	Auto: MI
WinFSC	Auto: AZ, CA Motorcycle: CA Property: AZ, CA
Quomation	Auto: AZ, NV
Multico	Auto: OR, WA
ITC's TurboRater	Auto: TX
Quick Quote	Auto: TX Motorcycle: TX - Coming Soon

Instructions for Personal Lines Auto on Arrowhead Exchange

Variable Down Payment	Edit the down payment by simply changing the down-payment amount in the "Get a Quote" section.
EFT Down-Payment Options	EFT & Credit Card vs. Check New Business Application Submission and EFT FAQ's
Print Prior to Bind	Pre-print the application, which can be reviewed by the producer and the insured prior to the electronic transmittal of the application.
View Policy Info	Look up the latest policy status on your personal auto clients including: Policy Search, Policy Selection, Billing, Coverage, Driver, Vehicle and Generate Policy Docs.
Make a Policy Change	Submit an endorsement request for an existing policy.
Make a Payment	Submit a payment for a single policy or multiple policies through an EFT account.
Agency Reports	View EFT historical transaction reports.
Document Center	Allows producers to view, download and print underwriting guidelines and forms.

Instructions for Personal Lines Property on Arrowhead Exchange

Bridge Installation and Set-up instructions	Bridging from FSC to Arrowhead Exchange.
Differences between FSC and Arrowhead Exchange	Including a list of unpopulated fields that the user will need to fill in once they have bridged.
Get a Quote - HO3 Policy	Examples of Arrowhead Exchange quoting a HO3 policy.
Get a Quote - Rejection Scenarios	A cheat sheet of all possible scenarios, including all risks that will reject and ones that will not bind coverages.
Pre-Print/View Application	An example of the Pre-Print/View Application feature.
Document Center	Producers can download and print underwriting guidelines and forms.
View Policy Info	Producers can view Personal Property customers' policy and billing information 24/7.

Arrowhead Exchange Help

If you have any additional questions or technical issues contact us at [email protected] or 800.333.5553 x6844.

Trouble logging in to Arrowhead Exchange -
Enter your agency's six-digit Producer Code, Username and Password in the login box. If you do not have a Username and Password, ask the agency owner, office manager or systems administrator to create a user account for you at Agency Setup. To create a new user account, please view our step-by-step instructions on our Set Up page.

The username and password fields are case sensitive. Please verify that your login information was entered correctly. If you continue to have trouble, call our Tech Support department at 800.333.5553 x6844 or E-mail us at [email protected].

Can I bridge from my comparative rater to Arrowhead Exchange online quoting?
Personal auto producers in Arizona, California, Michigan, Nevada, Oregon, Texas and Washington who are using WinFSC, Multico, ITC TurboRater, Quickquote, Quomation or ACS2000 can bridge into our online rating system to upload applications electronically. To install and set up the bridge, please see our detailed instructions above for the Bridge Setup.

What products can I quote online through Arrowhead Exchange?

Specialty Contractors General Liability - AZ/CA/NV/OR/WA
Commercial Auto - AZ/CA/NV/OR/TX/WA
Workers' Compensation – CA/IA/IN/KS/MO/NC/NV/SD/TN/TX
Personal Auto - AZ/CA/MI/NV/OR/TX/WA
Motorcycle - AZ/CA/NV
Homeowners - AL/AZ/CA/CT/DE/MD/NJ/NV/NY/PA/SC/TX/VA
Renters and Condo - AZ/CA/MI/NV/OR/TX/WA
Residential Earthquake – CA
Dwelling Fire - CA
Personal Umbrella - AZ/CA/CT/MD/NJ/NY/OR/SC/TX/VA/WA

How do I save a quote?
When you navigate from screen to screen, all the information that has been entered or changed on the previous screen will be saved automatically. This information can be retrieved by clicking on Get a Quote, then finding your client through the Search for Existing Quote area on the Client Selection page.

Do I need to install any software to use online quoting?
No. Updates will occur automatically on our site so the information is always current.

Trouble Accessing View Policy Info -
This tool is available only for personal auto and personal property products. If you are not appointed for these products, this option will not be displayed. To view the policy info login to Arrowhead Exchange. Once logged in, click on the Personal Lines section. You will then have a button that allows you to click on View Policy Info.